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Accessibility Guidelines for Communal Touchscreen Kiosks
Why Public Touch Interfaces Need to Meet Accessibility Standards Interactive kiosks placed in lobbies now handle tasks once done by a staffed counter, from wayfinding to ticketing to check-in. That shift comes with a legal and practical obligation: the interface has to work for people with a wide range of physical, sensory and cognitive abilities. In the United States, public-facing kiosks generally fall under the Americans with Disabilities Act, and many agencies also p
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